Revolutionising change at global FSI

20 new hires for maximum impact on 4,000 staff and 342 projects


Who & Where

Our client, one of the largest banks in the world, knew they had to adapt to major industry changes in order to maintain their top spot.

When a mandate came down requiring adoption of more agile processes, the institution quickly increased the number of agile-related projects by roughly 75%.

The pressure was on to find and retain top talent. And with critical data sitting across various departments, the new agile initiatives began to falter.

The organisation reached out to GainX, a long term partner, to help in optimising projects and resources in order to accelerate transformation and mitigate risk.

Business Units

GainX identified $35m at major risk and $250m at significant risk. This and more would substantially delay and impact the adoption of agile processes


  • Excessive isolation of people and projects
  • Severe lack of access to key talent


  • GainX identified resources required
  • Information flow increased
  • Accelerated project completion by 20-50%

The Process

Triangulating three thematic sources of data – People, Projects, Finance – GainX identified:

  • Isolated teams and projects with millions at risk
  • Key talent poised to leave the organisation
  • Large microcultures resistant to change
  • Significant understaffing causing major delays
  • Multiple areas of project distraction causing delays

GainX machine learning and proprietary network health scoring identified which resources would dramatically improve the bank’s network – and accelerate agile projects.

GainX is the most exciting technology I’ve seen for Tier 1 banks in the last decade.

Head of Digital Strategy

The Outcome

With just 20 new hires strategically placed based on GainX analysis:


in project risk – identified and mitigated


saved in additional HR costs


acceleration in agile transformation – in the first year alone